Effective Date: 1 October 2025

At Cheap Campervan Hire (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://cheapcampervanhire.com.au or interact with our services.

By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and postal address.

• Booking details: Information you provide when making a campervan booking.

• Payment information: Payment card details or other financial information processed via secure third-party providers.

• Website usage data: IP address, browser type, operating system, pages visited, and other analytics data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

• Process and manage your bookings.

• Respond to enquiries and provide customer support.

• Improve our website, products, and services.

• Send promotional communications, if you have opted-in.

• Comply with legal obligations.

3. Disclosure of Your Information

We may disclose your personal information to:

• Service providers and partners who assist with bookings, payments, and website operations.

• Legal authorities where required by law.

• Other parties with your consent.

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies via your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Access and Correction

You have the right to access, correct, or update your personal information held by us. To make a request, please contact us using the details below.

7. Retention of Information

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Under the Privacy Act 1988 (Cth), you may:

• Access your personal information.

• Request correction of inaccurate information.

• Withdraw consent for marketing communications.

• Complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will indicate the latest revision. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Phone: +61 404 787 656
Email: bookings@cheapcampervanhire.com.au
Address: Suite 4, 54 Bronte Road, Sydney, NSW, 2022, Australia